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Hey, I’m Mike one of the co-founders (with Alex) of My AskAI.

We help SaaS businesses start using AI support agents every day and have been through many journeys with clients taking them from zero AI knowledge to using AI agents for 80%+ of their support tickets.

I kept going through the same processes and answering the same questions with each new client we’d look to onboard so I thought it might be helpful to put down all their questions (and answers where possible) into one helpful guide.

Hope it’s useful!

If you have any questions or need help or advice choosing your AI support agent, don’t hesitate to get in touch with me here.

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Introduction

Step 1 - Your Current Set-up

Step 2 - Planning for Success

Step 3 - Selecting an AI Agent Provider

Step 4 - Testing AI Agent Providers